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Closest to Downtown. Highest Rated. Mercure Hotel Ingolstadt. Hotel near Ingolstadt. Located in the tranquil southern outskirts just a short drive from the historic city center, 4 star Mercure Hotel Ingolstadt features 71 non-smoking rooms and free WIFI throughout the property. Unwind after a busy day in our modern leisure area featuring a sauna, infrared cabin, solarium and exercise equipment. Pets are not permitted. G Guest User I cannot express how deeply disappointed and infuriated I am with the appalling service I received at this 4 stars hotel it is a joke 4 star with this kind of service.
My stay, which should have been a pleasant experience, was marred by the unprofessional conduct of the senior manager, who demonstrated a complete lack of respect for customers. My ordeal began on September 7th when I checked in, having booked a room rate that clearly included breakfast.
The front desk staff insisted on a deposit or full payment upfront, I totally understood on this and I opted to pay in full, expecting no further issues. Why, you ask?
Well, the hotel had arbitrarily split the bill into two parts, one for accommodation and another for breakfast, without any prior notification. Given that this was a business trip, my company policy stipulates a single transaction on one credit card.
