SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined. Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions. Access to deal registration, MDF, sales and marketing tools, training and more. Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials.
This is a scenario based article based on a customer case. In this scenario, customer is unable to access Google maps by entering maps. The logs had website access denied or website blocked messages. Resolution for SonicOS 7. X This release includes significant user interface changes and many new features that are different from the SonicOS 6. The below resolution is for customers using SonicOS 7. X firmware. Here, there would be messages indicating the plausible cause of the failure.
Here is an example of log messages indicating a website was blocked. In the case of maps. This release includes significant user interface changes and many new features that are different from the SonicOS 6. The below resolution is for customers using SonicOS 6. Now that the proximate cause was determined to be CFS, the next step was to find out the CFS setting which caused the failure. This was the customer's CFS configuration:. It is clear from this configuration that the category Search Engines and Portal maps.
But maps. Unchecking or allowing the Search Engines and Portals category was not an acceptable solution. When going to Google Maps the page is redirected to google. The block page URL had already indicated this. Therefore, to allow google. This will entail allowing other Google Apps. The user could block other Google Apps individually but this would still mean allowing google.
In conclusion, this solution, albeit limited, was the only way to allow Google Maps when using CFS with the Search Engines and Portals category blocked. YES NO. Main Menu. All Products A—Z. Free Trials. Image Widgets. Content Widgets Support Portal Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials.
