In addition, Zoom will add two more cloud regions in the country in , the first of which will be available later this month. Available to customers in the Kingdom by the end of July , Zoom AI Companion is a generative AI assistant that empowers individuals by helping them be more productive, connect and collaborate with teammates, and improve their skills.
As a global cloud private branch exchange application service, Zoom Phone will support businesses in Saudi Arabia with consolidation efforts, as these organizations can now have a single communication platform for their distributed workforce.
Built on the reliable, scalable, and secure Zoom platform, Zoom Contact Center combines unified communications and contact center capabilities into one simple experience. Bringing all communications onto one platform helps improve operational efficiency by streamlining communications across the organization, making it easy for contact center agents to reach back-office experts while assisting a customer.
It can help improve responsiveness and reduce complexity by eliminating departmental silos and easily connecting front-office and back-office functions through one familiar, single-user interface.
The result is a consolidated contact center solution that helps simplify administration, streamline costs, and improve the overall customer experience. Zoom will add two new cloud regions to the region, bringing the total to three dedicated cloud regions in the Kingdom. Our first cloud region was launched in June , the second will be launched in March , and the third will be launched by October , all designed to enable Zoom to better service and support its customers and partners in the region.
