This fee is applied at the groomers discretion. In which case, your price per groom would not change. Methods of payment accepted: Our preferred payment methods are Zelle, Venmo, check, and cash in that order. With long-haired dogs, daily brushing is required to keep their hair in perfect condition.
We understand that a minor amount of matting is normal especially in certain areas i. De-matting is excruciating for the dog even when the groomer does her gentle best. It can take as much as hours to de-mat a dog when he or she is in this condition. If de-matting is requested, the groomer will let you know if de-matting is even an option.
Because of the additional time required, she will quote you an additional fee for this work. If the additional charges are not acceptable the only thing that can be done is to shave the dog as short as necessary to get underneath the mats and return the dog to an even, all-over length. With daily brushing, his or her hair will grow back more beautiful than ever. If you are a new client, welcome! Once your groomer is finished with your baby, the deposit will be applied to your invoice so you will just need to pay the remaining balance.
We know that life happens! When you are able to give us more than a 24 hours notice, we do not charge a cancellation fee. Once the groomer is finished with your baby, the deposit will be applied to your invoice so you will just need to pay the remaining balance.
De-Matting and Shave-Downs: This is slow work that requires concentration and skill. For de-matting, there is an additional option if you do not want a shave-down. Cats are notoriously averse to the dryer, especially around the face and neck. Please be aware that for compassionate reasons your groomer may return the cat to you at least slightly damp.
