Sign into MyChart. Activate your account. Sign up now. If you need additional support using your MyChart account, email us at [email protected] or call our MyChart patient support line at See videos in the MyChart Videos section below to help answer your questions.
For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. Watch this video for additional help setting up your account. Having trouble remembering your password? We can help. Call our MyChart patient support line at to request a new, secure password or reset your password online.
Watch this video for additional help resetting your password. Now you have the option to pay your medical bills online, 24 hours a day, seven days a week. Telemedicine visits involve using a computer or phone to talk to your doctor instead of visiting OrthoVirginia. If a telemedicine visit is appropriate, our staff is happy to help get you set up. Get started with telemedicine visits. Your normal test and X-ray results are released to your MyChart account immediately after they are reported by the lab.
Advanced imaging results are released to MyChart after your physician has reviewed them. You will generally receive an answer within three business days. MyChart should not be used for urgent situations. For lengthy or multiple questions, new symptoms, new medication requests, requests to review imaging, or requests for diagnosis, do not send a message through MyChart.
Instead, please schedule an appointment. An adult patient must grant permission to another adult to view their health record in MyChart. In MyChart this permission is called proxy access and allows a person to log into their personal MyChart account and then connect to information regarding their family member.
