This FAQ answers common questions to put you at ease with our professional services. We have female and male therapists on most days. We understand that you may have a preference and we will match your gender request whenever possible.
It's always best to book online or confirm with an appointment to ensure you have the best choice of therapists. Many of our repeat clients have one or more preferred therapists. Massage is a very personal service and we recognize that you may prefer more firmness and pressure specific to your taste.
That said, all of our therapists are highly skilled. In the event your favorite therapist is unavailable, we guarantee that you'll have a good experience with any of our staff, or your money back subject to our policies. Some of our competitors discourage you from requesting a specific therapist and some even charge an additional fee. As our valued guest, we want you to have the best, most consistent experience possible. You are welcome to request your favorite therapist, though we do recommend advance scheduling whenever possible.
We also encourage you to try other therapists from time to time. For foot or chair-massage treatments in our shared space, you remain fully clothed. We recommend loose clothing for most comfort. For full-body massages in our private rooms, most of our clients disrobe fully and lay face down to start, covering with a large sheet or towel that we provide. However, some of our clients prefer to disrobe to their underwear.
Whether your are fully or partially unclothed, our therapists discretely drape your body at all times in accordance with professional practices.
