If you are applying for a visa we will stop processing your application until we receive an acceptable photo. If you are requesting an NZeTA, your request may be delayed or refused. Do not use the New Zealand Department of Internal Affairs website or other online tools to check your photo as those tools are for passport photos only.
Your photo is more likely to be accepted if you use a professional photographer or business that takes passport photos. Give the photographer our instructions to make sure get a photo that meets our requirements. The photo you submit with a paper application must be 35 mm wide and 45 mm high. Further instructions are on the paper application forms. If you request an NZeTA using the web app, you can either upload an existing photo or take one using your device's camera.
If you take a photo with your device, the camera must have a minimum resolution of x pixels. Large photos will be automatically formatted. If there is an issue with your photo you will receive an error message when you submit your visa or NZeTA photo online. To help you, we have provided a list of online errors and how to fix them. Submitting a visa or NZeTA photo online β error messages. Skip to main content Skip to top level navigation Skip to section navigation Skip to footer.
Identity and character. Meeting our photo requirements If your photo does not meet all of our requirements we will ask you for a new photo. Visa and NZeTA photos are not passport photos Use the photo examples on this page to check your photo is correct and meets our requirements. Share via Email. Share via Twitter. Share via Facebook. Share via LinkedIn. Close Print.
