We are situated in what used to be the old surgery on the first floor. If for any reason this is full there is plenty of on road parking nearby in Elm Avenue. Have a seat and your clinician will be with you shortly. Please fill this in prior to your appointment. No need to print it off as it will automatically be submitted straight to us and form part of your patient record. Please let us know if you have any problems in doing so and we will endeavour to help you complete it.
If you are required to fill out a hard copy, please arrive 10 minutes before your appointment to allow time to do so. Typically, clothing you would wear to the gym is adequate. After your first appointment your clinician can advise further if necessary. Stretchy underwear is best, especially if we are treating legs. This deposit will be applied toward the total cost of your treatment and is non-refundable if the appointment is cancelled with less than 24 hours notice.
We appreciate your understanding and cooperation in helping us manage our schedule efficiently. There is a high demand for appointments, so any cancelled within this time frame that cannot be filled may be liable to a late cancellation charge at the discretion of the administration team. If you are an Insurance patient and DNA Do Not arrive for 2 appointments, your file will be automatically cancelled, and a discharge report will be sent to the instructing party.
Please note if you cancel on the same day as your appointment this will also count as a DNA. We will continue to accept card payments. We appreciate your understanding and apologise for any inconvenience this may cause. Total Therapy Christchurch.
