A large group of residents from the Lake Hills neighborhood attended the Jan. William Pullen Jr. District One county commissioner , and Bobby Cloud distribution manager all attended the meeting. The very western edge of the neighborhood Lake Hills Drive that dead ends to the north and Lake Hills Place that dead ends to the south has had inconsistent water pressure and numerous water outages in the last two or more years.
One neighbor only noticed issues in the last few months, another cited 18 months of problems, and others cited two years of problems. Cheryl McGee spoke first, noting that after she began having routine problems with water in November, she called the water company, but the problems persisted. She reported calling the water company on Veterans Day , but when she followed up the next day, there was no record of her call.
Another man reported that for nearly two years, their home has been losing water several times a month, sometimes even weekly.
This family has lived in this house for 11 years, but the problems only started about months ago. He later added that when the water went out over Christmas , he called the water company, but only one employee was working, and no one was sent out to investigate the problem. A woman named Martha then spoke, also highlighting Christmas as an especially distressing time, and her neighbors agreed.
There are three repeating answers that the neighbors have heard from the water company. Another couple said their problems which started around Christmas have been much milder. Sometimes they have low pressure, but other times they have no water at all. Milton Owensby noted that he previously served on the Water and Sewer Authority and has lived in Lake Hills for over 30 years.
