Our staff speaks English or Spanish and can help you with questions. We also have special services for members who have trouble reading, hearing, seeing, or speaking a language other than English or Spanish.
Members or their legally authorized representatives can ask for the handbook in audio, larger print, Braille, and other languages. SafeRide Health provides transportation to nonemergency health care visits for Members who have no other transportation choices. These trips can include rides to the doctor, dentist, hospital, pharmacy, and other places you get Medicaid services. These trips do NOT include ambulance trips.
For more information on transportation services, click here. If you need help with renewing your application contact Driscoll Health Plan. We can schedule an appointment with one of our specialists who can answer your questions and make sure you understand your next steps. Our Nurse Advice Line is a confidential service that you can call 24 hours a day, 7 days a week.
Trained nurses can answer questions about your health and give you information when your doctor is not in the office. They can help you decide what kind of care you need. You can call Member Services 24 hours a day, 7 days a week. Regular business hours are from 8 a. You can leave a message after hours, on weekends, and holidays. A DHP staff member will respond the next business day. You can get help for mental health and drug misuse problems. You can call 24 hours a day, seven 7 days a week.
You must pick a provider within our Behavioral Health Network. If you need help call the Behavioral Hotline:. This police department was one of the first stations to request this type of curriculum training.
