In an effort to decrease wait time for all users, all requests to the safety escort service need to utilize a Syracuse University campus address as either its pick-up or drop-off location. Responding to the large number of escort requests along the Euclid Avenue and Westcott Avenue corridors, Parking and Transportation Services utilizes a trolley operating along a fixed route through the East Neighborhoods, and directs requests to those areas to the trolley during its hour of operation.
Putting a larger vehicle into service in an area serving many students allows more students to receive their safety escort in a timely manner. Shuttle Schedules and Maps. The Parking and Transportation Services safety escort shuttle will operate nightly from 8 p. Academic Year and from p.
Summer Hours. You should familiarize yourself with the bus and trolley schedules and plan your activities around the schedule. The safety escort service is not a commuter ride service. These escorts are solely for your safety and not for convenience. As of Fall , current wait times average approximately minutes. At busier times, shuttles may be delayed by traffic or weather conditions.
The Orange Safe app will provide an estimated wait time when you request your ride. Here is the chart dispatchers will utilize when setting estimated wait times:. If there is a true emergency or if your life is in immediate danger, please call the Department of Public Safety DPS at The DPS communications center is staffed 24 hours a day, seven days a week.
Though factors influencing wait times can vary, Parking staff have noticed three significant trends driving wait times:. The dashboard linked here shows how many escort requests were made over the course of the previous 14 days. You can also enable the Safe Walk feature on the Orange Safe app. Send your location in real-time to a friend so they can watch you as you walk to your destination.
