Customer rating from reviews. Write a Review Airport. Show 10 20 50 There was a metro which helped me move around quickly. Schedule boards everywhere. Nice restaurants and coffee shops. Not crowded at all. Poor customer service. No please to give feedback. Otherwise the food and airport is good. They are reluctant to assist anyone. People look up to them for assistance but the staff male and female both are rude and ill treat people even people of old age.
At departure hall terminal 1, I cannot find any good restaurant for meal, except coffee shops and desserts. So limited choices. Also at arrival only Al baik for chicken option? The women Immigration officers were pathetic and unprofessional. Always busy with their own business and not doing the immigration work.
It is none of her business if my wife could speak Arabic or not. The women officers react as if they are doing a top level job or something extra ordinary, they are not polite at all. What prompted this review however is the toilet situation. There are plenty and they are clean enough but every single toilet has a bored attendant who will hover around outside your stall, pretending to clean it the moment you enter. Incredibly off-putting and twice I just gave up and decided to use the toilet on the aircraft, where I'd have more privacy and less attention.
I will try to avoid this airport in future. As we approached the check-in counter at Jeddah airport, we encountered an attendant whose receptiveness seemed notably absent. Despite our attempts to communicate our situation, she briskly processed our documents and handed out boarding passes, albeit segregating our family onto separate rows.
To our dismay, she omitted the essential luggage tags for both our hand luggage and the baby stroller, abruptly departing the counter with her personal belongings, leaving us bewildered and adrift.
