The AAA provides an inclusive and coordinated variety of services and opportunities so that seniors can lead dignified, independent, and productive lives. These services are for those living in the South Plains region. Read about these services by following these links. Information, Referral and Assistance provides senior citizens and their family caregiver the appropriate community resources, programs and services that best meet the current needs of the caller. You can also receive information referral from Areas of service are listed below.
Benefits counseling includes assistance with Medicare, Social Security, Medicaid, Food Stamps, disability, veterans issues, insurance complaints, pharmaceutical companies, and long term care insurance.
Your health needs change from year to year. And, your health plan may change the benefits and cost each year too. Open Enrollment is the one time of year when ALL people with Medicare can see what new benefits Medicare has to offer and make changes to their coverage. There are new benefits available for all people with Medicare β whether you choose Original Medicare or a Medicare Advantage plan β including lower prescription costs, wellness visits, and preventive care.
Take advantage of Open Enrollment and you may be able to save money, get better coverage, or both. Open Enrollment starts October 15th and lasts through December 7th which ensures Medicare enough time to process your choice, so your coverage can begin without interruption on January 1st.
Ombudsmen work in partnership with nursing home residents, staff, and families to ensure quality of care and quality of life for long-term care residents. A certified ombudsman visits nursing facilities and assisted living facilities on a regular basis as well as participates in open hearings, family and resident council meetings, unannounced inspections, complaint investigations, and annual surveys.
